How to give good feedback
Feedback is a key element of the teaching and learning process, as it provides WBL students with information on what they have done well or not, what they can improve and how to do it. The aim is to help WBL students to know which learning and skills they have achieved and which they have not, and to decide where to put their efforts.
Feedback is a potential help offered by lecturers to students that is delivered throughout the educational process to assess situations that may occur.
Feedback skills refer to the ability to provide constructive and actionable feedback to individuals or teams.
REASONS WHY THIS SKILL IS IMPORTANT
WBL training is a teaching-learning process that promotes the acquisition of skills through conscious learning and practice. Being able to give good feedback, whether you are an academic facilitator or a company facilitator, is key in this type of process.
Knowing how to give productive feedback is a key skill for facilitators to create spaces for dialogue to identify opportunities for improvement and development of WBL training participants, as well as for co-creation and joint action to acquire the desired skills. Moreover, good feedback fosters healthy personal relationships and helps to avoid conflicts.
This skill will be very useful throughout all phases of the WBL process. Especially in all those moments of meeting with the WBL student, where you assess his/her progress in the teaching-learning process and in the learning project that he/she is developing within the company.
VIDEO: HOW TO GIVE GOOD FEEDBACK
In this video you will find the keys to learn how to give good feedback (9′ 34”).
It has been recorded by Janire Gordon, lecturer at the University of Deusto.
The proposed methodology and materials are based on the feedback training session conducted by the facilitator Ainhoa Gorostidi for the School for WBL Facilitation of the University of Deusto.
VIDEO PILL 1
The secret to giving great feedback (4′ 49”)
LeeAnn Renninger, Cognitive psychologist
She shares a scientifically proven method for giving effective feedback.
VIDEO PILL 2
Center for Creative Leadership
Giving feedback can be uncomfortable, but with the right technique it can be easier. In this video you will see how to avoid the 10 most common mistakes when giving feedback to others.
Ainhoa Gorostidi at Deusto Dual Blog
In a learning environment, assessment involves monitoring learners’ progress. In this way, by monitoring their work and actions, we can help them to focus on their process and provide them with feedback on the next steps in their learning journey.
Stone, D. and Heen, S. (2014)
In this book they explain why receiving feedback is so important and yet so difficult, and offer a simple framework and tools for giving and dealing with feedback. They combine the latest insights from neuroscience and psychology with practical advice.